Customer Support AI
AI-Powered Customer
Support Automation
Automate customer service with AI agents that integrate with Zendesk, HubSpot, Salesforce, and more. Built by senior engineers in Toronto.
What We Automate
We build AI agents that handle the repetitive work so your support team can focus on the conversations that matter.
Ticket Triage & Routing
AI classifies incoming tickets by intent, urgency, and topic — then routes them to the right team or resolves them automatically.
Conversational Support Agents
AI agents that handle first-line customer queries via chat, email, or voice. Context-aware, multi-turn conversations with access to your knowledge base.
Voice Support Automation
AI voice agents that handle inbound support calls — answering FAQs, checking order status, and escalating complex issues to human agents.
Sentiment Analysis & QA
Real-time analysis of customer interactions. Detect frustrated customers, flag quality issues, and surface trends across your support volume.
Auto-Response & Resolution
AI drafts and sends responses for common queries — password resets, order tracking, billing questions — with human review for edge cases.
CRM & Helpdesk Integration
Deep integration with Zendesk, HubSpot, Salesforce, Intercom, and Freshdesk. AI agents that read and write to your existing systems.
Works with Your Existing Stack
Our AI agents integrate directly with the platforms your team already uses. No migration required.
Proven with Loquent
Loquent is our own AI voice platform — live and handling real customer interactions for healthcare clinics across Canada. It proves our team can build, deploy, and maintain production-grade conversational AI that works at scale.
The same engineering team and infrastructure that powers Loquent builds custom customer support AI for our clients.
The ROI of AI-Powered Support
Frequently Asked Questions
Based on our implementations, AI typically resolves 40-60% of tickets without human intervention. For voice support, 30-50% of calls can be fully handled by AI. The exact percentage depends on your ticket types and complexity. We analyze your historical data to give you a realistic estimate before building.
Ready to Automate Your Support?
Tell us about your support volume and tools. We'll show you exactly where AI can help and scope a build plan.